Shipping Policy

At Arden Living, we carefully prepare each order with attention to detail. Because our products are handcrafted in small batches, processing time may vary depending on order volume and customization requirements.

Processing Time

Standard processing time is 1–3 business days. During peak seasons, holidays, or promotional periods, processing may extend to 3–5 business days.

Shipping Methods

We work with reliable logistics carriers to ensure safe and timely delivery. Shipping methods may include standard postal services and expedited courier options depending on destination.

Tracking information will be provided once the order is shipped.

Estimated Delivery Time

Delivery time varies by region:
• United States: 5–10 business days
• Canada: 7–12 business days
• Europe: 7–15 business days
• International: 10–20 business days

Shipping Delays

Delays may occur due to customs clearance, weather conditions, or carrier disruptions. Arden Living is not responsible for delays caused by external shipping carriers or customs authorities.

Customs & Duties

International orders may be subject to import taxes, customs duties, or local fees. These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, a tracking number will be emailed to you at sales@ardenliving.store or the email used at checkout.

Lost or Missing Packages

If a package is marked as delivered but not received, customers should first contact the carrier. We will assist in investigation where possible but cannot guarantee replacement for lost shipments marked as delivered.

Contact Support

For any shipping-related inquiries:
Email: sales@ardenliving.store
Website: ardenliving.store